SHIPPING & DELIVERY

DELIVERY

MAFERG offers international delivery for its limited-edition fashion pieces.

Each order is carefully prepared and inspected before dispatch. Delivery times may vary depending on the destination, product availability, shipping method and the nature of the piece.

For selected couture, limited-edition or made-to-order pieces, the estimated delivery timeline will be communicated before or at the time of purchase.


EUROPE

Express Delivery

Estimated delivery: 3–5 business days

Delivery times may vary depending on the destination and carrier.


INTERNATIONAL

International Express Delivery

Estimated delivery: 5–10 business days

Available to selected international destinations.

Delivery times may vary depending on customs clearance, destination and carrier.


SHIPPING COSTS

Shipping costs are calculated at checkout based on the destination, order and available delivery service.

The applicable shipping cost will be displayed before you complete your purchase.


DUTIES, TAXES & CUSTOMS

Depending on the destination and applicable shipping arrangement, international orders may be subject to customs duties, import taxes or other charges.

Where applicable, these charges will be displayed at checkout or may be payable by the customer upon importation.

Customs duties and import charges are determined by the relevant authorities in the destination country and are outside MAFERG's control.


LIMITED & COUTURE PIECES

Some MAFERG creations are produced in strictly limited quantities or may require additional preparation before dispatch.

For these pieces, delivery estimates may differ from standard orders.

Any specific production or delivery timeline will be communicated before or at the time of purchase.


TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24–48 hours for tracking information to become active.


INTERNATIONAL CUSTOMS

International orders may be subject to customs clearance procedures, duties, taxes or import charges depending on the destination country.

Any applicable charges are determined by the authorities of the destination country and will be handled according to the shipping terms applicable to your order.


DELIVERY ISSUES

If your order has not arrived within the estimated delivery period, please contact us with your order number so our team can assist you.

Please note that delivery estimates may be affected by circumstances outside MAFERG's reasonable control, including customs procedures, carrier delays, weather conditions or other logistical circumstances.

 

DELIVERY SUPPORT

If you have any questions regarding your order or delivery, our team is here to assist you.

envios@maferg.com 

Need help with your delivery?
Contact us via WhatsApp and our team will assist you with your order and delivery information.

Contact us on WhatsApp →