Last updated: August 2026
Welcome to MAFERG.
These Terms & Conditions govern your access to and use of maferg.com and any purchase made through our online store.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.
Please read them carefully before placing an order.
1. ABOUT THESE TERMS
These Terms & Conditions apply to all purchases made through the MAFERG online store.
The website maferg.com is operated by:
MAFERG DESIGN, LTD.
An Illinois, United States company
United States
In these Terms & Conditions, “MAFERG,” “we,” “us,” and “our” refer to MAFERG DESIGN, LTD.
“You,” “your,” and “customer” refer to the person accessing our website or purchasing our products.
These Terms apply to purchases made through our online store and form the agreement between you and MAFERG DESIGN, LTD. when an order is accepted.
2. ABOUT MAFERG
MAFERG is a fashion and design brand offering limited-edition, contemporary and couture-inspired pieces.
MAFERG products may be produced in limited quantities and may be subject to availability.
Each piece may include variations in materials, finishes, embellishments, textures or craftsmanship consistent with the nature of the product.
Our products are designed to be distinctive and are not intended to be considered mass-produced goods.
3. ELIGIBILITY & USE OF THE WEBSITE
By using this website, you confirm that:
- You are legally capable of entering into a binding contract in your jurisdiction.
- The information you provide to us is accurate and complete.
- You will use the website only for lawful purposes.
- You will not attempt to interfere with the operation or security of the website.
- You will not reproduce, copy, distribute or commercially exploit our website content without our written permission.
We reserve the right to refuse or restrict access to the website where reasonably necessary to protect our business, customers or website.
4. PRODUCTS & AVAILABILITY
We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and other information displayed on our website are accurate.
However, colours and visual appearance may vary depending on your device or screen settings.
Due to the handcrafted, limited-edition or individually finished nature of certain MAFERG pieces, minor variations may occur and do not necessarily constitute a defect.
All products are subject to availability.
We reserve the right to:
- limit quantities;
- discontinue products;
- modify product specifications;
- correct errors in product information; or
- refuse an order where necessary.
If a product becomes unavailable after you have placed an order, we will contact you and provide an appropriate solution, including a refund where applicable.
5. ORDERS & CONTRACT FORMATION
When you place an order through maferg.com, you are making an offer to purchase the products selected.
After placing an order, you will receive an order confirmation by email.
An order confirmation confirms that we have received your order. It does not necessarily mean that your order has been accepted.
A contract between you and MAFERG DESIGN, LTD. is formed when we confirm that your order has been accepted and the products have been dispatched or otherwise confirmed for fulfilment.
We reserve the right to cancel or refuse an order where there is a legitimate reason, including:
- suspected fraudulent activity;
- incorrect pricing or product information;
- product availability issues;
- payment issues;
- shipping restrictions; or
- other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded to the original payment method.
6. PRICES & TAXES
All prices displayed on the website are shown in the currency indicated at checkout.
Prices may change from time to time without prior notice. Any price change will not affect an order that has already been accepted.
Depending on the destination country, the final amount payable may include applicable taxes, duties, customs charges or other governmental fees.
Where applicable, these charges will be displayed or communicated during the checkout process.
For international orders, customs duties, import taxes or other charges may be imposed by the destination country.
Where such charges are not included in the checkout price, they are the responsibility of the customer.
MAFERG DESIGN, LTD. is not responsible for delays caused by customs authorities.
7. PAYMENT
Payment must be completed using one of the payment methods available at checkout.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payment may be subject to verification and fraud-prevention procedures.
If payment is declined or cannot be authorised, we may be unable to process your order.
Your order will not be considered successfully completed until payment has been authorised and the order has been accepted.
8. SHIPPING & DELIVERY
We ship internationally to destinations available at checkout.
Available shipping methods, estimated delivery times and applicable shipping charges are displayed during checkout and/or in our Shipping & Delivery policy.
Delivery times are estimates and may vary depending on:
- destination;
- customs procedures;
- carrier delays;
- public holidays;
- peak periods;
- weather or other circumstances outside our reasonable control.
Once your order has been dispatched, you will receive tracking information where available.
For international shipments, the customer is responsible for providing accurate delivery information.
MAFERG DESIGN, LTD. is not responsible for delays resulting from incorrect or incomplete delivery information provided by the customer.
For orders delivered to the European Union, applicable mandatory consumer rights remain unaffected by these Terms.
9. RETURNS & EXCHANGES
Our Returns & Exchanges Policy forms part of these Terms & Conditions.
Please review the policy before purchasing.
Returns and exchanges are subject to the conditions, timeframes and procedures specified in our Returns & Exchanges policy.
Nothing in our Returns & Exchanges Policy or these Terms limits any mandatory consumer rights applicable in the country where you purchase our products.
For consumers in the European Union, statutory withdrawal rights may apply to distance purchases. Where applicable, consumers generally have a 14-day withdrawal period beginning when the goods are received, subject to legally recognised exceptions.
Certain products may be excluded from withdrawal where an applicable legal exception exists, including products that cannot be returned for reasons of hygiene or health protection once unsealed, where the applicable law provides for such an exception.
10. CANCELLATIONS
If you wish to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or dispatched.
Once an order has entered fulfilment or has been dispatched, cancellation may no longer be possible and the customer may need to follow our Returns & Exchanges procedure.
Nothing in this section affects any statutory cancellation or withdrawal rights that may apply under applicable consumer law.
11. DAMAGED OR DEFECTIVE PRODUCTS
We take care to ensure that every MAFERG piece is inspected and prepared before dispatch.
If your product arrives damaged, defective or materially different from what you ordered, please contact us as soon as possible with:
- your order number;
- photographs of the product;
- photographs of the packaging where relevant; and
- a description of the issue.
We will review the matter and provide an appropriate solution in accordance with applicable law.
Where EU consumer law applies, statutory legal guarantees for defective or non-conforming goods remain fully applicable. EU rules provide consumers with a minimum two-year legal guarantee for goods, subject to applicable national rules and exceptions.
This legal guarantee is separate from any voluntary or commercial guarantee that MAFERG may offer.
12. INTELLECTUAL PROPERTY
All intellectual property appearing on maferg.com belongs to MAFERG DESIGN, LTD., MAFERG or its respective licensors, unless otherwise indicated.
This includes, without limitation:
- trademarks;
- logos;
- brand names;
- photographs;
- videos;
- product designs;
- graphics;
- illustrations;
- website design;
- text;
- product descriptions;
- layouts;
- visual identity;
- creative concepts; and
- other original content.
MAFERG is a protected brand and may not be reproduced, copied, imitated or commercially exploited without prior written permission.
You may access and use the website for personal, non-commercial purposes.
No part of the website may be reproduced, modified, distributed or commercially exploited without our prior written consent.
13. WEBSITE CONTENT
We make reasonable efforts to ensure that information on the website is accurate and current.
However, we do not guarantee that the website will always be:
- complete;
- accurate;
- uninterrupted;
- error-free; or
- available at all times.
We may update, modify or remove website content without prior notice.
Product availability, descriptions and pricing may change from time to time.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MAFERG DESIGN, LTD. will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
In particular, nothing in these Terms limits your statutory consumer rights, including applicable rights relating to defective products, withdrawal, refunds, guarantees or other mandatory protections.
Where applicable law provides mandatory consumer protections, those protections will prevail over any conflicting provision of these Terms.
15. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your personal information will be processed as necessary to:
- process your order;
- process payments;
- arrange delivery;
- communicate with you;
- provide customer support;
- prevent fraud; and
- comply with applicable legal obligations.
Please review our Privacy Policy for further information about how your information is collected, used and protected.
16. APPLICABLE LAW & DISPUTES
These Terms are governed by the laws applicable to MAFERG DESIGN, LTD., without prejudice to any mandatory consumer protection laws that may apply to customers in their country of residence.
If you are a consumer residing in a jurisdiction that grants you mandatory consumer rights or protections, those rights remain unaffected by these Terms.
We encourage customers to contact us first so that we can attempt to resolve any dispute amicably.
Nothing in this section prevents a consumer from exercising any mandatory right to bring a claim before the courts or authorities available under applicable law.
17. CONTACT
For questions regarding these Terms & Conditions, orders, returns or customer support, please contact:
MAFERG DESIGN, LTD.
Email: contacto@maferg.com
Website: maferg.com
For order-related enquiries, please include your order number so that we can assist you efficiently.